Can all types of animals have their tail preserved?
Not all animals can have tail preservation. Some animals might be slightly too small or may prevent additional challenges like a hairless dog or cat. We can advise whether or not your pet is suitable for tail preservation by filling out the enquiry form.
If I only want my pet's tail to be preserved, what happens to the rest of my pet?
Once the tail preservation is complete, what happens to the rest of your pet is entirely up to you. We are happy and able to assist in organising the cremation or safe disposal of any remains. Alternatively, our services can be combined.
What should I do when my pet passes away?
To prepare your pet for any kind of preservation, we recommend moving him or her to a freezer as soon as possible. Before doing so, create an airtight seal around your pet either by placing them in an airtight tupperware container or zip lock bag, or by wrapping them in at least two sealed layers of plastic (plastic bags will work nicely). This will protect them from freezer burn.
Please note: Whilst we will do everything we can to ensure your pet is preserved beautifully, we cannot accept responsibility for pets that have been exposed to bacteria or allowed to thaw out before they reach us. We can only work within the limitations of your pet’s condition at the time we receive him or her.
How long can my pet stay in the freezer while I make arrangements?
Your pet can be stored safely in the freezer for many years as long as you have used good quality freezer storage bags.
How long will the process take?
Most preservation services can be completed within approximately 6 months. However, each animal - in death, as in life - is different and will require its own tender loving care to ensure that you have a beautiful preserved memento that will stand the test of time.
How do I get my pet to you?
We are happy to work with you to coordinate the delivery of your pet to our studio in Hepburn Springs VIC. Alternatively, we can discuss shipping options with you based on your location. Services are available to anyone anywhere in Australia and transport options will be discussed at the time of your enquiry.
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